Alexander House Hotel London 32 Hugh Street

  Rating of 2.43 out of 5  Unique ID (1631253)

Guests Name: Philip  Guest was travelling as: Solo leisure traveller

Good stuff: Clean room and linnen. Plenty of hot water

Bad stuff: Room not as booked. Very little communication from check-in clerk.

Overall: I looked for and booked a lower end hotel as a stop-over for the night and didn't expect a palace. The check in experience was monosyllabic at best and not in the hotel as shown on-line. The owner apparently owns a string of adjacent buildings and the duty check in person puts you where they want to arbtarily - in principle I have no objections but the web page should make this clear. A bit of unease is unavoidable when shown a completly different building - how was I to know they were all the same business? The rooms were clean enough as was the bed linnen, but give tiny a new meaning!! The full breakfast is also a misnomer - it consisted of fruit cordial, instant coffee, cereal and 2 slices of toast with jam/marmalade. It is closer to a continental type breakfast and, while adequate, not accurately described on the web page. This wasn't a bad experience, just inadequately presented and effected.

  Rating of 2.29 out of 5  Unique ID (2370185)

Guests Name: Anonymous  Guest was travelling as: Young couple

Good stuff: Fairly close to main attractions.

Bad stuff: Decor and bathroom facilities.

Overall: Right next to Victoria train station, which we were not told about before the stay. We were not put in the hotel that we booked for.

  Rating of 2.57 out of 5  Unique ID (2056002)

Guests Name: Anonymous  Guest was travelling as: Mature couple

Good stuff: Location in the centre of London

Bad stuff: Too small rooms no shower in the room